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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (865) 966-4135

"I can't speak highly enough of Jakob, Dr. Kate, and the dog receptionist from Concord Vet. Hospital!!! I have a 140 pound Great Dane and I was told by a previous vet that he had a torn cruciate ligament. With this news I was completely devastated because we thought we were going to have to put him down. But my husband and I decided we needed a second option. When I called I wasn't ready to make an appointment because I had other vets to call but the receptionist I spoke with made me feel like this was the place for a clear diagnosis. When we arrived, Jakob was so amazing and patient with my Dane! He picked up my 140 pound Dane out of the back of my vehicle like he was a baby, cleaned up two piles of special presents... maybe three, and he knew how to make us feel special and heard. Dr. Kate looked my Dane over from head to toe moving all the joints to see what the issue could be, treated him patience, gentleness, and found he DID NOT have a torn ligament but he had foot fungus!! As soon as we got home my Dane came running in the house - he hadn't done that in over two weeks. Without her patience and willingness to clean my dog's toes my Dane wouldn't be on the way to recovery! #chooseconcord"

Darla C.

(865) 966-4135 Appointments
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